Terms and Conditions

Access to the Knock Knock Solutions Ltd website.

This website has been put together in accordance with and complies with the laws of England and Wales and is intended to be accessed by UK residents. All visits to this website shall be governed by the laws of England and Wales and shall be subject to the jurisdiction of the Courts of England and Wales.

Whilst every effort has been made to ensure the accuracy of the information on this website, no guarantee is given and Knock Knock Solutions Ltd accepts no responsibility as to the accuracy or completeness of the information contained within the website.

In order for you to access our website you will need to agree to be bound by the following terms and conditions. Please take time to read the following conditions so that you are fully aware of the basis and understanding on which we agree to allow you access to our website.

Definitions:

Reference to, "you" refer to the Introducer and if appropriate your employee(s) agents, and contractors authorised by you to access the site and "your" has a corresponding meaning.
References to "we" and "us" refer to Knock Knock Solutions Ltd and "our" has a corresponding meaning.
Reference to the "site" means the Knock Knock Solutions Ltd website.
Reference to the "documentation" means the documents available on the secure site.
Reference to "secure site" means that only those of you who have been authorised to enter will be permitted to view this area of the site.
In these terms and conditions, unless the context requires otherwise, words importing the singular shall include the plural and vice versa.
The headings are for guidance only

1. Intellectual Property Right

All intellectual property rights in or relating to this site and the documentation, are and shall remain the property of the Knock Knock Solutions Ltd
You shall: -
- Not cause or knowingly permit anything, which may damage or endanger any of the intellectual property rights or assist others to do so.
- Notify us immediately if you become aware of any illegal or unauthorised use of the site or its documentation, or of any of our intellectual property rights therein or relating thereto and assist us (at our expense) in taking all steps necessary to defend our rights.
- Indemnify us for any liability incurred to third parties for any use by you or your customers of the site and the documentation.
- Acknowledge that any goodwill or reputation for the site generated by you being allowed to have access and use of it will belong to us and upon termination of this agreement, you shall not be entitled to claim recompense for such enhanced goodwill or reputation. The provisions of this clause shall survive the termination of this Agreement.

2. Use of personal data

The Internet is not a secure medium for sending and receiving personal data and we cannot recommend that such data be sent unless you are authorised to enter the secure site and use the encrypted e-mail facility provided within the secure site.
All personal data collected by us via the e-mail facility in the secure site is intended to be used by us to enable a response to be given to your request for information about our products and services. In submitting personal data you are consenting to our using the personal data.
In submitting personal data you warrant that you are compliant with the Data Protection Act 1998 and will indemnify us from and against all costs, claims, liabilities and demands arising out of any breach by you of your obligations to keep data secure and to adhere to the Eight Data Protection Principles of the Data Protection Act 1988.
We will not be responsible for any damages or loss you or your customers /clients may suffer as a result of a breach of confidentiality due to sending personal data by e mail that is not encrypted.
You agree that any and all personal information you provide to us via this Website may be processed in accordance with our current Privacy Policy as set out on this Website.

3. Reservation of Rights

We reserve the right: -

To make modification or additions to the site or the documentation, or the packaging, or the finish thereof in any way whatsoever we may at our discretion determine;
To discontinue selling, advertising or displaying reference to any of our products or documents on the site.
To require you not to use, or to cease to use any advertising or promotional materials in respect of the products which we considers not to be in our best interests.

4. Indemnities

We will indemnify you and keep you fully and effectively indemnified against any losses, claims, damages, costs, charges, expenses, liabilities, demands, proceedings and actions that you may sustain or incur which may be brought or established against you by any person and in any case arise out or in relation to or by reason of: -
- Any claim or allegation that the products or use of our site, or documents infringe any intellectual property rights of a third party.
You will indemnify and keep us fully and effectively indemnified against any and all losses, claims, damages, costs, charges, expenses, liabilities, demands, proceedings and actions that we may sustain, or incur in any case out of or in relation to or by reason of: -
The negligence, recklessness or wilful misconduct of you in relation your use of the site or any of its documentation.
Any unauthorised action or omission you or your employees, agents, contractors or any one acting on your implied or actual authority.
The manner in which you market and sell any products (unless authorised by us).
You agree not to access, use or post information via this Website in any way that: is defamatory, obscene, abusive, indecent or menacing or which infringes any intellectual property rights or breaches obligations of confidence which are otherwise illegal or unlawful introduce a virus or other disruptive program is not authorised by the Knock Knock Solutions Ltd or is in breach of these Terms and Conditions.

5. Trade Marks

The rights (whether registered or unregistered) are reserved in and to all logos and word marks, names, words, titles, phrases, logos, icons, graphics or design to the pages of our site are owned by Knock Knock Solutions Ltd. The display of the above on our site does not confer or imply that a license has been granted to any party granted access to our website to use the same. If we display on our site other products, company names, and devices, logos, icons, graphics or design that are the Trade Marks of other owners then they are only exhibited in such a manner as to be for the benefit of the trade mark owners.
The material on our site may only be used by those Introducers that have been expressly authorised to access it by us. Those of you so authorised will be entitled to copy information for your own use, but may not republish, redistribute, store or reproduce such information in any manner of form, including without limitation electronic reproduction by, framing, uploading, or downloading" for any other purpose without the express consent of us.
Any unauthorised retransmission, downloading, or other modification, reverse engineering, decompiling of our site or documents whether actual or unsuccessful will be in breach of these terms and conditions and will give rise to legal action.
We shall not have any liability resulting from any unauthorised reproduction or use of the documents, information, text, graphics and processes contained on our site. All rights not expressly granted are reserved to us.

6. Damages

We will not be liable in damages to you, for any direct, indirect, special, incidental or consequential damages, including loss of revenue, opportunity, profits or goodwill arising from any act or omission that impacts on the use, access or the inability to use, the interruption, availability, operation or transmission, or introduction of computer virus, loss of or corruption to data, or otherwise in respect of the use of our site by you.

7. Warranty

Unless stated otherwise in these terms and conditions we do not provide warranties either expressly or implied as to the accuracy or content of this site, in relation to the information, materials, functions permitted, graphics, texts and hyperlinks available on this site. All of the information provided by us is provided on an, "as seen basis" and we exclude all warranty, representations, whether written or verbal to the maximum limit permissible under English Law.
We will not accept any responsibility or liability for any of the information, data, text, graphics, pictures, processes contained on our site, or available by a hyperlink to a third part website, or to any information available on our website as provided by a third party whom we have previously agreed can display their products and services.
Access to the site is provided to you free of charge, without any technical support or warranty of any kind from us, including, without limitation, a warranty of satisfactory quality, fitness for a particular purposes and none infringement.

8. Limitation of Liability

We will not accept any liability in contract, tort or otherwise including negligence for:

An inability to gain access to the site as a result of planned maintenance or an excessive demand on the site.
Loss of data including both data transmitted and other data held by you.
Delay or failure in transmitting or receiving material.
Indirect or consequential loss arising from the use of the website including loss of revenue, business, anticipated savings or profits.
The information and material on this Website should not be regarded as an offer, solicitation, invitation, advice or recommendation to buy or sell investments, securities or any other financial services or banking product of Knock Knock Solutions Ltd or any other issuer. All products and services described on this Website are subject to availability. If you are unsure about whether a product is suitable you should contact an independent financial advisor.
The material and information provided on this Website is for general information only. Although we have made reasonable efforts to ensure that the content of our Website is accurate, we do not represent that this is the case and it should not be relied upon without consulting primary or more accurate or up to date sources of information.

9. Force Majure

We will not be liable to you for any loss or damage, which may be suffered by you due to any cause beyond our reasonable control including without limitation any power failure, and the actions of other internet service providers and users.

10. Termination

We have the right to terminate your access to the site without notice if we have a reasonable belief or suspicion that your use of our site is in contravention of any of the terms and conditions, or where we have a belief that your password and memorable details data have been compromised.

11. Entire Agreement

This agreement supersedes any prior agreements or arrangements, which may have subsisted with us.

12. Law

This Agreement shall be governed and construed in accordance with the Laws of England and Wales.

13. Assignment

Neither party to this Agreement shall otherwise transfer this Agreement or any of its rights and obligations whether in whole or part and without the prior written consent of the other.

14. Severablity

Notwithstanding that the whole or part of any of the terms of this Agreement may prove to be unenforceable the other provisions will remain in full force and effect.

15. Cookies

The Knock Knock Solutions Ltd website may use cookies or other similar text files or programs when you visit certain parts of our website. A cookie is a small file that is sent to your browser and stored on your computer hard disc. Cookies are used to help us understand your use of our website and where we can improve the information and services we provide. The instructions or help screen on your internet browser will provide information on how to block the use of cookies.

16. Will your personal data be protected?

We treat all personal information as private and confidential. This applies even if you decide not to take up a mortgage that we recommend. Under the Data Protection Act 1998 you have a right to see a copy of all your personal data held by us. A copy of your data can be obtained by writing to:

Knock Knock Solutions Ltd
Suite 2, 2nd Floor
Tower House Business Centre
Fishergate
York
YO10 4UA

A fee of £10 will be payable for this service. From time to time knock Knock Solutions Ltd may contact you regarding products or services we think may be of interest to you. If you do not wish to receive this information please write to the address shown above.

17. Use strong passwords

This is a basic precaution but one, which many people, ignore. Choose something suitably complex (mixture of letters, numbers and symbols), which is easily remembered but cannot be easily guessed. It is good practice to change your password on a regular basis. If you suspect that someone may know of these details ensure that your password is changed and the company involved is notified. The safest place to keep your password is in your head.

18. Security

Be aware of security issues when accessing your account

Ensure you are not overlooked when logging on to your account, especially if you are accessing your account in a public area.
Do not leave your PC unattended when you are logged on to your account.
Ensure that you log off correctly when you are finished.
Close your browser after logging off. This is particularly important if you are accessing your account from a shared environment, e.g. Internet cafes.

19. Protect your security details

Whenever you operate your account online, you are required to enter your User ID code and password. This process is necessary for security reasons, so that the system can establish your identity:

It is important that you destroy your original notification, once the information has been memorised, and that you do not divulge this or other information which is used to identify you, such as a PIN or memorable data, to anyone else, under any circumstances.
Take care to ensure that nobody observes you when you are using this information to gain access to your account.
Do not retain your password/PIN or memorable data in written format, and do not store this information on your computer. If you need to keep a record of this information, it is important that, if discovered by anyone, it is in a format that is only recognisable to you, and that the information is stored in a secure place.
Do not forward your security details to us, or anyone else, via e-mail. E-mail is not a secure method of data transmission, unless it is encrypted.
Change your password IMMEDIATELY if you suspect that it is known by someone else.

20. Telephone Calls

We may monitor and record your telephone calls with Knock Knock Solutions Ltd in the interests of security and to assist with staff training.

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